Privacy statement

Information we collect

Personal information includes data directly associated with you, such as your name, email address, company, telephone number, billing details, and activities directly linked to you, such as the purchase of conference tickets. You agree not to provide us with anyone else's personal information unless you have obtained their consent, for example when purchasing a ticket on behalf of a colleague.

Our technology-based products, such as mobile applications, may collect information like usage frequency, in-app events and performance data. This may include your system model, mobile network provider, operating system, host ID, IP address and location data. We use this information to improve our products and services and to provide updates or new versions. When using our mobile applications, we may collect geolocation data to offer conference services relevant to your location.

We offer tools such as event planners through our apps and websites to help you manage your time at our conferences. Through these tools you can mark favourite sessions, rate content and give feedback. This information is anonymised and used to improve future events.

When you visit our website, we may collect information about the pages you view. Some pages use cookies and similar technologies to automatically gather:

• IP address
• browser type
• operating system
• referring website
• timestamp data regarding visits and purchases
• location data associated with the email address
• URLs of pages visited

Third-party web analytics providers may use cookies to improve navigation and help us manage content. Most browsers allow you to block or remove cookies.

Our website also features social media links to services such as LinkedIn, Bluesky and X. Interactions with these services are governed by their respective privacy policies.

Extent of processing

We process personal data only as needed to deliver our website, services or content. Personal data is processed with user consent, unless the law allows processing without prior consent.

Deletion and retention

Personal data is deleted, or access to it restricted, when it is no longer required. It may be retained where the law mandates it.

Website data processing

We use Google Analytics to analyse aggregate site usage, such as the number of visits and user locations. We do not track individual users linked to personal information. Log files, including your IP address and the pages visited, are generated when accessing our website; this data is stored separately from other personal information.

We use IP addresses to understand which pages are being visited, and store this data to prevent misuse, identify issues and improve our services.

Your rights

Right of access

You can request confirmation of whether we store any of your personal data and, if so, obtain information on the purpose of storing it, the type of data processed, the recipients including future recipients, and how we obtained it.

Right to rectification

You have the right to have your data corrected if it is inaccurate or incomplete. Corrections are made as soon as possible.

Right to deletion

You may request the deletion of your data.

Right to lodge a complaint

If you believe we are processing your data unlawfully, you have the right to file a complaint with the regulatory authorities, who will keep you informed about your case.

Unsubscribing

You can unsubscribe from our newsletters at any time via the link at the bottom of each email.

Services we use

For transparency, here are the services we use that may process your data:

• Mailchimp for sending newsletters
• GitHub for hosting source code, issue tracking and project management
• Google Workspace for email, calendar, forms and document sharing
• Flickr for photo sharing
• LinkedIn, X, Instagram, Bluesky, YouTube for social media updates
• Swicket and Alf.io for event ticketing
• Exact for invoicing
• Gluon Link for mobile app schedules