Talks

You've signed up for that streaming service, but now you can't unsubscribe. You put a single item in your basket, and somehow there are now also two warranties in there. Boxes of vitamin supplements are piling up every month like a subscription, but you are absolutely sure you only bought one bottle! In your living room is a big pile of stuff that you bought online, that you didn't intend to. And you feel bad about it because now you're way over budget! If you've had something like this happen then you may have experienced a dark pattern - something software does to trick you into taking an action you wouldn't have otherwise taken. In this talk, you'll learn how to spot and avoid dark patterns when using or creating software. You'll also get pointers about talking to management about the impacts of dark patterns. And of course, a look at a few physical-world examples of dark patterns too.